|
|
|
|
Why choose CPIAM® Pty Ltd as your IT Solutions Vendor? CPIAM®
Pty Ltd offers many value added services to its core products that are critical
to the successfull operation of your business. These value added services provide
an extra guarantee and peace of mind that many other vendors don't or can't supply.
CPIAM® Pty Ltd provides all the after sales support and services that
empowers its clients to succeed. For more information please contact us during office
hours.
|
CPIAM® Value Added
Services
- Free technical phone support during business hours. (through our
hardware partner)
- Emergency after hours support is available to clients if required.
- Access to our Emergency SMS Service.
- Free hardware inspection, advice and upgrade quotes.
- Systems are built and tailored to each clients' individual needs.
- Free migration of data and files from old computers to new computers.
- Free delivery of new hardware to anywhere in Brisbane.
- Free installation of computer systems i.e: we don't simply send
clients the boxes. Our technicians will organise a suitable time with the client
to install all hardware and provide staff training on its use. This includes cabling,
installing and configuring networks and the internet. Note: This service is only
provided free to clients located in Brisbane. Clients outside of Brisbane and interstate
clients will be charged a surcharge for this service if installation is required.
Phone support is provided free of charge.
- CPIAM® Pty Ltd provides all hardware that a business requires including
printers, faxes, networking equipment etc... and soon mobile phones and communication
equipment.
- Design and maintain the networking and system infrastructure based on each clients
business and needs.
- Provide clients with full written reports on all repairs and faults.
- Organise temporary solutions to problems so clients can continue operating. This
includes providing loan equipment. (Note: This service may include
extra charges.)
- Free telephone, remote access and onsite support during normal
business hours. (Software support is provided and based on a monthly contract).
- Emergency after hours support is available to clients if required.
- Access to our Emergency SMS Service.
- Free 24x7 client access to our website that provides: software
updates, utilities, account information and a software change request/bug reporting
ticketing system that provides automatic email notifications of ticket progress.
- Free on-site staff training with all new installations.
- Free data conversion from previous systems.
- Free 24x7 access to an online fully functional interactive staff
training system that is available 24x7 and is accessed through the Client Login
Section of this website. This allows staff to train on CPIAM® Systems
from the luxury of their own homes at their leisure.
- Free analysis and quotes on existing systems and hardware.
- Free monthly software updates.
- Free e-mail accounts without limits. Handy for receiving large
attachments.
- Free access to daily manufacture/supplier product files that are
loaded automatically into client stock files. (Pharmacies only)
- Customisation of CPIAM® Systems to each clients needs and requests.
- Clients have the opportunity to provide input into software development cycles.
- Free on-site visits and checks to answer any manager/staff questions,
concerns and feedback.
- Free telephone, remote access and onsite support during normal
business hours.
- Emergency after hours support is available to clients if required.
- Access to our Emergency SMS Service.
- Free analysis of existing backup systems (or lack thereof)
- Free local backup programs that will backup all critical data to
all computers located on the clients' local network and uploading of the files to
our secure backup server over the Internet.
- Free automatic replication of data to a second backup server located
in the USA. This means that your valuable data is backed up on two continents.
- Free daily backup reports e-mailed to your designated e-mail address.
- Free anti-virus and anti-spyware advise and analysis.
- Free risk management and risk reduction advice.
- Free data recovery service.
Note: CPIAM® Pty Ltd does not offer support to any third
party backup solution. All data sent over the Internet is encrypted and can only
be de-encrypted by clients. The use of the CPIAM® Online Backup System
is subject to Terms and Conditions which should be read carefully prior to the installation
of the CPIAM® Online Backup System. Use of this system constitutes acceptance
of these Terms and Conditions.
|
|
Testimonials
|
 |
The system works well and provides very accurate information
in relationship to GST collected, stock usage, gross profit percentage and gross
profit dollars for both Front of Shop and dispensary.
This easily accessible and accurate information is ultimately
reflected in the efficient performance of your business. Having used other POS systems,
I have no hesitation in giving the CPIAM System my strongest support and recommend
that you look closely at its benefits. I find it excellent.
|
 |
|
- John Peate (Ballina Health &
Beauty, Ballina Soul Pattison, Tamar Village Pharmacy) |
|
|
I’d like to encourage anyone who would like to purchase
a new POS to look at CPIAM twice. When I first met David, he made a lot of promises,
which I must say was sceptical about. However, he has kept every promise and achieved
all my expectations. I would like to say that I wrote this letter out of my own
initiative to thank David and Richard.
|
|
|
- Jason Tavakol (Terry White Wynnum) |
|
|
It is due to the overwhelming forces of happiness and delight
that compel me to write this letter to express how pleased I am with the results
that I have been able to achieve last financial year using CPIAM Point of Sale
System in my pharmacy.
With CPIAM I have been able to successfully identify each
individual pricing weakness and rectify the problem immediately. I can honestly
say that had I not been smart enough to install CPIAM I would be stumbling around
trying to rectify the problem.
Thank you David for your software… It’s just magic
|
|
|
- Richard Cox (Terry White Buranda) |
|
|
A pleasing aspect of CPIAM is the way in which feedback
is encouraged by the programmers from customers to continuously improve the program
and to ensure the program is able to perform day to day functions in the real world.
CPIAM is by far the most user friendly and comprehensive
Point of Sale system I have used and is a system I would thoroughly recommend to
any pharmacy contemplating the purchase or upgrade of a Point Of Sale system.
|
|
|
- Colin Brisbane (Terry White Toombul) |
|
|
|